Some people have issues with how to contact Coinbase customer service for their questions or account problems. If you fall into this category of people, then this article is for you. 

Do you want to know more about Coinbase? Read our full Coinbase review here.

Coinbase is a renowned global crypto exchange in the cryptocurrency ecosystem. The exchange trades significant cryptocurrencies like Bitcoin, Ethereum, Ripple, BNB, etc. The BTC trading platform is straightforward to use. However,

In this article, we want to show you the various ways through which you can reach the Coinbase support team. We will give you various options for different occasions and problems you may encounter while using the cryptocurrency exchange.

Essential Things You Should Know About Coinbase Help Service

  • When you want to reach the Coinbase customer service, you can call them on this number: 1-888-908-7930. Alternatively, you can reach them by email by filling out the company’s online contact form.
  • Coinbase has a Live Chat feature on its website and mobile app. You can contact them using this feature at any time of the day. 
  • You should contact Coinbase immediately if someone compromises your account password or you encounter a security problem. For cases when your funds might be stolen because of a security breach, you can protect your funds by following instructions on their website to lock your account temporarily.

Various Ways to Contact Coinbase Customer Service

Call The Coinbase Phone Number

Your No.1 Guide on How to Contact Coinbase Customer Service for Questions and Complaints

You can reach Coinbase phone support on the phone by calling 1-888-908-7930. When the call connects, pay attention to the menu and select the option that suits the purpose of your call. There are some reasons for calling that will require a transfer to a live agent.

One of the things you should expect when you reach someone in the Coinbase customer service department is the person asking you to verify that the account you are referring to belongs to you. For instance, you might get a one-time security password sent to the email address associated with your Coinbase account.

If you live in the United States, you can reach Coinbase customer service at any time of the day. In addition, if you call the US toll-free number from any other part of the world, you will reach them at any time.

  • Customers in the United Kingdom can reach Coinbase via +44 808 168 4635 between 8:00 a.m. to 9:00 p.m. GMT.
  • Ireland customers can call Coinbase via +44 808 168 4635 between 8:00 a.m. and 9:00 a.m.
  • Indian customers can reach Coinbase via 000 8000503236 at any period of the day. Customer support in India is always available.

Use The Coinbase Live Chat Feature

Your No.1 Guide on How to Contact Coinbase Customer Service for Questions and Complaints

You can reach the Coinbase customer service through the Live Chat feature on its website. Here is how you can go about it.

  • Go to the Coinbase website on your browser.
  • Navigate to the top right corner of your screen and click the Profile icon. 
  • From the drop-down menu, select “Get Support”.
  • Select the “Chat” icon.

If you are using the Coinbase mobile version, follow the simple steps below.

  • Open your Coinbase app and log into your account.
  • Click the three horizontal line icon.
  • Select “Get Support.” 
  • Click “Live Chat.”

When you click the “Chat” icon on the web or mobile version of the Coinbase Live Chat feature, you will see a chat window that will connect you to the Coinbase virtual assistant. The virtual assistant will answer the questions you want to ask. The Live Chat feature is available for customers at any time of the day. If the virtual assistant does not provide you with satisfactory answers, the system will connect you to a live support agent.

Contact Coinbase via Email

Your No.1 Guide on How to Contact Coinbase Customer Service for Questions and Complaints

Another way to contact Coinbase customer service is to send an email to the Coinbase help desk via the Coinbase Contact Page. Follow the steps below to send an email to Coinbase.

  • Visit the page by clicking Coinbase Contact Page and selecting “Coinbase.”
  • Navigate to the first option on the upper left part of your screen.
  • Under the “Choose your product,” choose “Unable to Sign in.”
  •  Choose “Email Support.”

The system will direct you to an online form where you will submit your name, your Coinbase account email, and a message telling the Coinbase support team about your problem. When you get to this point, follow the steps below.

  • Select the proper option from the various drop-down menus. For instance, “I need help signing into my account.”
  • If you see additional drop-down menus based on the option you pick, ensure you select the other options that are peculiar to the problems you want Coinbase to solve
  • Input your email (Coinbase account email address), name, and other relevant details in the text boxes on the form.
  • When you finish filling in the text boxes, click the “Send Verification Email” button.
  • Coinbase will send a verification link to the email address you provided. Click the verification link in the message to send your message to the Coinbase help desk.

Contact Coinbase Customer Service Through Social Media

Your No.1 Guide on How to Contact Coinbase Customer Service for Questions and Complaints

You can contact the Coinbase help desk via social media to ask them general questions. You can make a post on Twitter, Facebook, LinkedIn, Reddit, or Instagram and tag Coinbase customer service. Alternatively, you can send the Coinbase Support team a Direct Message with your questions.

Regularly check Coinbase posts and feeds for announcements and news about site outages, maintenance, or other general Coinbase issues that may affect the crypto exchange

You can visit the Coinbase Official Website to see the list of Coinbase social media handles. These accounts are the company’s official social media accounts.

Please note that there are specific questions the support team will not answer over social media. For specific issues regarding your accounts, the social media support team will ask you to contact the support team through the Coinbase app or website.

In addition, Coinbase customer service department will never ask you for your account or wallet password to validate or cancel any transaction. Hence, do not send your account’s private details to anyone on social media. Ensure you keep these details personal to keep your account secure. Many issues regarding stolen cryptocurrency come from sharing account information with people on social media.

Final Thoughts

Coinbase is a trustworthy digital currency exchange, and you can be sure to get all your questions and complaints resolved. In addition, the company has a very responsive customer service department.

In this article, we have provided the various ways through which you can contact the Coinbase customer service department. If you have any blockchain-related inquiry or problem with your account, you can reach the Coinbase customer service using these various channels. 

Be rest assured that whatever means you employ to contact the Coinbase help desk for any account-related issue, you will get a swift and satisfactory response.